bank of america debit card pin number not working

Is there any risk in having two ATM Preference profiles?Ī. This can be done at the ATM terminal, any branch location, online or through PNC’s Customer Care line at 1-888-PNC-BANK. However, a new profile can be created in only a few seconds. Profiles created prior to the ATM upgrades are not compatible with the upgraded platform. I had a ATM Preference profile set up and I am being asked to set up another. If your card is physically damaged or denied by the ATM, you will need to call PNC at 1-888-PNC-BANK, or visit a branch, and go through the process of ordering a new card. If the machine states it is out of service, then you will need to use a different ATM. If there is no visible damage to your card and the machine returns to the welcome screen, you can attempt the transaction again. If your card is removed prior to the prompt, the terminal and your card may be damaged. What if I remove my card before the ATM prompts me to do so?Ī. The machine will indicate when you should remove your card do so and take your cash. Follow the ATM screen prompts to complete your transaction.ģ. The machine will recognize the chip and keep your card within the machine.Ģ. Insert your card into the ATM with the chip facing up. If your card is not visible, use these basic steps for a successful ATM transaction:ġ. Depending on the type of ATM, your experience may differ slightly. What should I expect when using my chip card at a chip-enabled ATM?Ī. If the ATM is chip-enabled, the machine will recognize the chip on your card and will guide you through the transaction. Insert your card into the ATM with the chip facing up as you normally would. How do I know if an ATM accepts chip cards?Ī. You likely won’t notice any physical difference between a magnetic stripe ATM and a chip-enabled ATM.

Chip-enabled ATMs have all of the features that you are used to. What does a chip-enabled ATM look like?Ī. You will still have a magnetic stripe on the back so that you can use it at merchants who don’t accept chip cards yet. If you have a chip card, the chip is located on the front of the card.

PNC will continue to provide 24-hour fraud monitoring and your PNC Visa ® debit, credit, and PNC SmartAccess cards come with Zero Liability Fraud Protection. Your chip card provides an additional layer of security at chip-enabled terminals however, perpetrators continue to look for new opportunities to commit fraud.

Will my chip card prevent all fraudulent activity?Ī. There are more than 3.4 billion chip cards issued across the globe. Chip cards are based on a global card payment standard called EMV, currently used in more than 80 countries. A chip card enhances card security for electronic payments when inserted in the chip card reader (not swiped) of a chip-enabled terminal. The chip generates a unique transaction code which is shared with the ATM processor.

Bank of america debit card pin number not working